Delivery, Export & Packaging
Practical notes on export documents, packing logic, shipping risk, and the information we need before production and dispatch.
Shipping, risk, and warranty—in plain words
Incoterms (EXW, FOB, CIF, etc.) decide when risk passes. We state them on the proforma so you know whether to buy marine insurance on your side.
On arrival, check the carton for impact damage and take photos before opening if the box is crushed. Tell us within a few working days if quantities or obvious transport damage look wrong.
Custom knives are produced after drawing or sample approval. If the issue is our workmanship against that approved spec, we replace or rework. If the machine was mis-measured, we help re-cut where steel allows and quote any difference honestly.
We are a knife factory and supplier: we solve fit, steel choice, and repeat supply—not vague marketing claims. Ask directly; we answer directly.
Documents we usually support
- •Commercial invoice
- •Packing list with gross and net weight
- •Shipment mark confirmation
- •Basic HS code support for knife shipments
Packing and dispatch habits
- •Anti-rust packing before carton or crate loading
- •Part labels kept clear for mixed-SKU orders
- •Photos available before balance when agreed in advance
- •Courier, air, and sea packing adjusted to product weight
Quote checklist before shipment planning
Plastic crusher, granulator, or film line
- •Machine brand or a clear nameplate photo (even if the sticker is old).
- •What you cut: bottles, pipes, film, lumps, mixed house scrap—roughly.
- •Photo of the worn blade next to a ruler or tape measure; count mounting holes if you can.
- •Approx. how many hours/days a set lasts today, and what kills it: dull, chip, bend?
Single-shaft or twin-shaft shredder
- •Rotor diameter or shredder model; photo of one knife in the holder.
- •Hook shape (we can match from a side photo).
- •Whether you process film, pallets, or mixed scrap—metal content honest.
- •Do you need a full set or only a few pieces to try first?
Wood chipper, counter knife, or planer-type setup
- •Chipper make/model or stump photo of the knife pocket.
- •Chipper knife + counter knife / anvil together if they work as a pair.
- •Wood type: softwood, hardwood, branches, slab—moisture roughly if you know.
Need details for your own program?
Send drawings, photos, or your current failure notes and we will reply with the nearest match, material suggestion, and shipping path.
Contact sales