Privacy Policy
This summary explains what inquiry data we collect, how we use it, and how you can request changes.
Information we collect
We collect the information you choose to send when you contact us, request a quotation, or share drawings and photos for technical review.
Typical data includes name, company, email, phone or WhatsApp number, country, machine details, and files or images attached to your inquiry.
How we use the information
We use your information to answer inquiries, prepare quotations, review fit or material questions, arrange shipping discussions, and provide after-sales support.
We may also use it to improve our catalog content, internal quotation process, and recordkeeping for repeat programs.
Sharing and storage
We do not sell inquiry data. Information may be shared only with service providers needed to send email, host the website, or coordinate shipping and payment paperwork.
Technical files and contact records are stored for operational follow-up and reasonable commercial retention periods.
Your choices
You may ask us to correct or delete contact information that is no longer needed for legal, accounting, or active order requirements.
If you prefer not to send drawings through the website, contact us first and we can arrange NDA handling before file exchange.
For legal certainty, order-specific terms in signed quotations or contracts take precedence over this website summary.